Emotional Intelligence in Nursing

Emotional Intelligence in Nursing

Demonstrates how nurses can enhance emotional intelligence to improve patient outcomes The rst book on emotional intelligence (EI) written for nurses, this comprehensive resource delivers both the theoretical knowledge and practical skills needed to improve patient outcomes. Authored by one of the foremost experts in EI and nursing, the text discusses the foundations of EI and shows how EI skills can and should be applied to any practice setting in nursing. Using core concepts of EI and evidence-based research, this publication discusses the implications of EI for key nursing challenges such as burnout, patient safety, sta retention, con ict management, ethical decision-making, quality and safety, and wellness. Emotional Intelligence in Nursing addresses the application of EI skills in various key areas of clinical practice. Each chapter contains one or two case studies featuring a nurse or care team at a crossroads event. Sometimes the clinicians in the case studies use EI skills; sometimes they do not. The case study is then analyzed through the lens of the four basic EI abilities. These analyses highlight the most practical takeaways for the reader to absorb and incorporate into their own practice to provide better care for themselves, their care team, and their patients.