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Znaleziono: 69 pozycji
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Quick Emotional Intelligence Activities for Busy Managers
50 Team Exercises That Get Results in Just 15 Minutes
Wydawca:
Nelson Thomas
This simple, easy-to-use book gives managers, supervisors, and team leaders activities to help their teams overcome emotional obstacles and become more effective. This practical, effective collecti...
Quick Team-Building Activities for Busy Managers
50 Exercises That Get Results in Just 15 Minutes
Wydawca:
Nelson Thomas
In just 15 minutes a day, build the team camaraderie necessary to get your employees working together with purpose--and having fun at the same time!
Recruiting, Interviewing, Selecting, and Orienting New Employees
Wydawca:
Nelson Thomas
A genuine classic, Recruiting, Interviewing, Selecting and Orienting New Employees is a practical guide to the employment process. Extensively revised, it contains forms, guidelines, and ready-to...
Retire on Real Estate
Building Rental Income for a Safe and Secure Retirement
Wydawca:
Nelson Thomas
A sustainable solution for funding your retirement lies in plain sight--rental property. Anyone, of any age, can take advantage of this often overlooked income generator.
Secret Service
Hidden Systems That Deliver Unforgettable Customer Service
Wydawca:
Nelson Thomas
Exceptional customer service doesn't just happen---there are intentional, repetitive practices that companies known for their amazing customer service carry out. Secret Service reveals the hidden s...
Selling Above and Below the Line
Convince the C-Suite. Win Over Management. Secure the Sale.
Wydawca:
Nelson Thomas
There are two customers to every sale. Are you effectively reaching both?
Slow Down, Sell Faster!
Understand Your Customer's Buying Process and Maximize Your Sales
Wydawca:
Nelson Thomas
What do customers really want from salespeople? Slower, more attentive conversations that address their unique needs. Discover the simple yet powerful eight-step process for delivering a winning sa...
Soldier of Finance
Take Charge of Your Money and Invest in Your Future
Wydawca:
Nelson Thomas
Sometimes the only way to deal with your financial problems is to handle them as a soldier would.
Supply Chain Excellence
A Handbook for Dramatic Improvement Using the SCOR Model
Wydawca:
Nelson Thomas
Companies are struggling to streamline their production process across constantly evolving departments. Discover the rigorous Supply Chain Operation Reference (SCOR) model for achieving the highest...
The Accidental Salesperson
How to Take Control of Your Sales Career and Earn the Respect and Income You Deserve
Wydawca:
Nelson Thomas
For those whose career as a salesperson chose them instead of the other way around, this road map provides the critical information you need to master the essentials and hit the ground running.
The Art of War for Small Business
Defeat the Competition and Dominate the Market with the Masterful Strategies of Sun Tzu
Wydawca:
Nelson Thomas
Sun Tzu's classic strategies are the perfect fit for equipping the small business to prevail over their larger competitors.
The Customer Service Survival Kit
What to Say to Defuse Even the Worst Customer Situations
Wydawca:
Nelson Thomas
The right words can transform volatile scenarios into calm and productive encounters. But this book is about more than talk--it's about making sure your customers are happy.
The Difference Maker
Making Your Attitude Your Greatest Asset
Wydawca:
Nelson Thomas
John Maxwell shows you how to overcome the five biggest attitude obstacles, he teaches the skills you need to make attitude your biggest asset. You'll learn not only how to develop an attitude that...
The EQ Difference
A Powerful Plan for Putting Emotional Intelligence to Work
Wydawca:
Nelson Thomas
A concrete plan for putting emotional Intelligence (EI) to work makes all the difference---and here is yours. The EQ Difference delivers real examples, self-assessment tools, team-focused exercises...
The Essentials of Finance and Accounting for Nonfinancial Managers
Wydawca:
Nelson Thomas
Frustrated by financial statements? Dread the budget process? Help has arrived!
The FBI Career Guide
Inside Information on Getting Chosen for and Succeeding in One of the Toughest, Most Prestigious Jobs in the World
Wydawca:
Nelson Thomas
Bureau veteran Joe Koletar's The FBI Career Guide reveals insider tips and real-agent stories to spell out exactly what the FBI looks for and how to maximize your chances: the education path, netwo...
The Introvert's Edge
How the Quiet and Shy Can Outsell Anyone
Wydawca:
Nelson Thomas
Introverts can not only still be salespeople; they can be incredible salespeople--without changing who they are!
Znaleziono: 69 pozycji
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