Książka prezentuje ewolucję japońskiego podejścia do zarządzania jakością, skupiając się na koncepcji satysfakcji klienta. Autor dokładnie analizuje genezę Paradoksu Kano oraz przedstawia poziomy j...
Książka to kompleksowa analiza współczesnych podejść do zapewnienia jakości w różnych dziedzinach. Autor przeprowadza dogłębną dyskusję na temat teoretycznych podstaw jakości oraz pre...
Książka analizuje rozwój japońskiego podejścia do zarządzania jakością, przybliżając czytelnikowi historię Japonii w kontekście paradoksu Kano. Autor przedstawia genezę paradoksu oraz jego d...
Książka prezentuje poziomy jakości według Kano, od elementów podstawowych po te zaskakujące i inspirujące. Demonstruje praktyczne zastosowania tej teorii w biznesie, pokazując, jak można efe...
Książka przedstawia rozwój teorii jakości oraz koncepcje satysfakcji klienta. Skupia się na genezie i definicji paradoksu Kano, prezentując jego poziomy jakości i praktyczne zastosowania. Cz...
Książka analizuje narodziny i ewolucję paradoksu Kano w kontekście zarządzania jakością. Omawia definicję oraz założenia tej koncepcji, która odnosi się do relacji pomiędzy oczekiwaniami kli...
The roar of the pampero rattling above the chimneys of the solidly built Estancia drowned the rumble, but the sound was loud enough for Jock and Ned Burnie to jump from their chairs by the fire and...
Fat Mr. Horner might have changed his mind if he could have watched Gilbert’s face as he drove his rattling old motorcycle over the bridge and climbed the steep slope beyond. The young man&rs...
A pair of seventeen-year-old boys leaves the house to make their way to fate in the Far Eastern seas. „It must be my hands that are at fault, then,” replied Clive. „I’ve bee...
The bottom of the gorge was filled with old lava, black and fragile, like bottle glass, but the rocks that endlessly rose on both sides on an African night were made of limestone. Everything was st...
Peter slowly rose to the top. He was in a blue twill suit, his brown shoes were old but well polished, and his soft gray hat looked like a hundred others. If someone tried to watch him, they would ...
Four years of hard work under the tropical sun, a young American invested in this place. He, Dick, had been on it for a whole year. He knew how Dudley liked it, and knew perfectly well that it woul...
This old science fiction novel, Bridges, describes the Earth, largely devastated and devastated by terrible unrest in the solar system. The story tells about the adventures of seven people sailing ...
The early summer morning was warm and very quiet, and the only sound in the bare, barn-like room was the slow sucking of waves at the foot of the granite cliff on which it was built. On the table i...
Winter closed early over the great desert of the Northwest, and the first dense snow lay on the banks and covered dark trees with a white mantle. Ice formed under the river banks, and its huge laye...
The boy knew all too well that his father was fighting to preserve the farm. The land was poor and they had three bad seasons. Unable to even pay for the labor, the farmer Holt and his seventeen-ye...
„As the great ’plane roared through the upper air, young Monty Vince sat with his eyes glued to the thick glass window of her enclosed body, and watched the sea of clouds lying like a p...
Set against a Florida background, this story tells of the adventures of Bill Picton and his young companions who trail a gang of moonshiners through the steaming, sluggish swamp-lands. Fitzgordon h...
Dick traveled halfway around the world to get to this particular house, and despite his pinkish-white appearance, the boy had a lot of courage. Dick saw a heavy, bloated-looking man, with a fat, fl...
„Short and stout as he was, Pip could handle a boat with any man, and the speed with which he got the sail up and tied down the reef points was worth watching. As he finished, the great arch ...