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Secret Service

Hidden Systems That Deliver Unforgettable Customer Service

Autor: John DiJulius

Wydawca: Nelson Thomas

Exceptional customer service doesn't just happen---there are intentional, repetitive practices that companies known for their amazing customer service carry out. Secret Service reveals the hidden s...

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88,27 zł

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Leadershift

The 11 Essential Changes Every Leader Must Embrace

Autor: John Maxwell

Wydawca: Nelson Thomas

Książka

97,46 zł

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Time Traps

Proven Strategies for Swamped Salespeople

Autor: Todd Duncan

Wydawca: Nelson Thomas

Książka

99,53 zł

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New Sales. Simplified.

The Essential Handbook for Prospecting and New Business...

Autor: Mike Weinberg

Wydawca: Nelson Thomas

A must-read for sales reps, managers, and professional-services execs looking to do right by loyal customers--and profit from an influx of new accounts.

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95,48 zł

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Discipline Without Punishment

The Proven Strategy That Turns Problem Employees into S...

Autor: Dick Grote

Wydawca: Nelson Thomas

This new edition of the bestselling Discipline Without Punishment has been updated to help a new generation of managers adopt a positive, proven method for getting problem employees back on track.

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97,42 zł

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The FBI Career Guide

Inside Information on Getting Chosen for and Succeeding...

Autor: Joseph Koletar

Wydawca: Nelson Thomas

Bureau veteran Joe Koletar's The FBI Career Guide reveals insider tips and real-agent stories to spell out exactly what the FBI looks for and how to maximize your chances: the education path, netwo...

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73,26 zł

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The Essentials of Finance and Accounting for Nonfinancial Managers

Autor: Edward Fields

Wydawca: Nelson Thomas

Frustrated by financial statements? Dread the budget process? Help has arrived!

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98,67 zł

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Be a Party Plan Superstar

Build a $100,000-a-Year Direct Selling Business from Home

Autor: Mary Christensen

Wydawca: Nelson Thomas

For anyone seeking a new source of income through direct sales, this inspiring hands-on manual explains step by step how to transition from selling to friends and family to building a profitable bu...

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87,92 zł

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Be a Recruiting Superstar

The Fast Track to Network Marketing Millions

Autor: Mary Christensen

Wydawca: Nelson Thomas

Written by a true network marketing superstar, Be a Recruiting Superstar reveals a proven, innovative approach to recruiting that gets results fast. This how-to guide gives network marketers the ne...

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78,24 zł

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Black Faces in White Places

10 Game-Changing Strategies to Achieve Success and Find...

Autor: Randal D. Pinkett

Wydawca: Nelson Thomas

How African-American professionals can combine their personal strengths with the wisdom of others and plant the seeds of a positive and lasting legacy in the workplace.

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87,49 zł

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