Customer relationship management is one of the techniques that was defined and developed in the 90's along with the development of information and communication technologies as an important approac...
The tourism industry has significant economic and social effects. Creating employment and achieving a stable and appropriate foreign exchange income, as well as mutual cultural understanding in the...
The field of moral leadership is one the approaches that has been seriously introduced in the leadership and management literature in the last decades of the twentieth century. Leadership is the mo...