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Znaleziono: 121 pozycji
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Time Management
Wydawca:
Nelson Thomas
If you could gain two more productive hours every single day, imagine what you could accomplish!
Delight Your Customers
7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
Wydawca:
Nelson Thomas
When it comes to customer service, only extraordinary will do. Discover the three elements common to all exceptional service experiences.
Quick Team-Building Activities for Busy Managers
50 Exercises That Get Results in Just 15 Minutes
Wydawca:
Nelson Thomas
In just 15 minutes a day, build the team camaraderie necessary to get your employees working together with purpose--and having fun at the same time!
The Art of War for Small Business
Defeat the Competition and Dominate the Market with the Masterful Strategies of Sun Tzu
Wydawca:
Nelson Thomas
Sun Tzu's classic strategies are the perfect fit for equipping the small business to prevail over their larger competitors.
75 Ways for Managers to Hire, Develop, and Keep Great Employees
Wydawca:
Nelson Thomas
Your company's success hinges on hiring, inspiring, and keeping the right people. You can't afford to not get staffing right!
Commercial Mortgages 101
Everything You Need to Know to Create a Winning Loan Request Package
Wydawca:
Nelson Thomas
For aspiring commercial real estate investors and mortgage brokers who are ready to take advantage of the booming housing market, this step-by-step guide explains how to secure the financing and mo...
Delegation and Supervision
Wydawca:
Nelson Thomas
When you can delegate and supervise well, you will not believe how efficient and easy managing your team can be.
People Styles at Work...And Beyond
Making Bad Relationships Good and Good Relationships Better
Wydawca:
Nelson Thomas
Why is it so hard to work well with some people? Learn the key strengths and weakness of four different people styles and how better to understand and relate to them--both on the job and off.
Persuasive Business Proposals
Writing to Win More Customers, Clients, and Contracts
Wydawca:
Nelson Thomas
Companies are still producing confusing, unpersuasive business proposals--few of which result in new clients or contracts. Learn how to craft a powerful proposal that increases your sales success.
96 Great Interview Questions to Ask Before You Hire
Wydawca:
Nelson Thomas
Learn how best to consistently hire the right people at the right time for the right role.
The Customer Service Survival Kit
What to Say to Defuse Even the Worst Customer Situations
Wydawca:
Nelson Thomas
The right words can transform volatile scenarios into calm and productive encounters. But this book is about more than talk--it's about making sure your customers are happy.
High-Impact Interview Questions
701 Behavior-Based Questions to Find the Right Person for Every Job
Wydawca:
Nelson Thomas
Before your next interview, learn the questions that will get you past the polished exteriors and rehearsed replies and help you discover what the applicant is actually like.
Quick Emotional Intelligence Activities for Busy Managers
50 Team Exercises That Get Results in Just 15 Minutes
Wydawca:
Nelson Thomas
This simple, easy-to-use book gives managers, supervisors, and team leaders activities to help their teams overcome emotional obstacles and become more effective. This practical, effective collecti...
Get Clients Now! (TM)
A 28-Day Marketing Program for Professionals, Consultants, and Coaches
Wydawca:
Nelson Thomas
Stop crossing your fingers and hoping your chosen marketing methods are landing with the right customers. Learn how to target your base today!
The Difference Maker
Making Your Attitude Your Greatest Asset
Wydawca:
Nelson Thomas
John Maxwell shows you how to overcome the five biggest attitude obstacles, he teaches the skills you need to make attitude your biggest asset. You'll learn not only how to develop an attitude that...
The Accidental Salesperson
How to Take Control of Your Sales Career and Earn the Respect and Income You Deserve
Wydawca:
Nelson Thomas
For those whose career as a salesperson chose them instead of the other way around, this road map provides the critical information you need to master the essentials and hit the ground running.
Secret Service
Hidden Systems That Deliver Unforgettable Customer Service
Wydawca:
Nelson Thomas
Exceptional customer service doesn't just happen---there are intentional, repetitive practices that companies known for their amazing customer service carry out. Secret Service reveals the hidden s...
Znaleziono: 121 pozycji
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