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Znaleziono: 91 pozycji
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People Styles at Work...And Beyond
Making Bad Relationships Good and Good Relationships Better
Wydawca:
Nelson Thomas
Why is it so hard to work well with some people? Learn the key strengths and weakness of four different people styles and how better to understand and relate to them--both on the job and off.
Persuasive Business Proposals
Writing to Win More Customers, Clients, and Contracts
Wydawca:
Nelson Thomas
Companies are still producing confusing, unpersuasive business proposals--few of which result in new clients or contracts. Learn how to craft a powerful proposal that increases your sales success.
96 Great Interview Questions to Ask Before You Hire
Wydawca:
Nelson Thomas
Learn how best to consistently hire the right people at the right time for the right role.
The Customer Service Survival Kit
What to Say to Defuse Even the Worst Customer Situations
Wydawca:
Nelson Thomas
The right words can transform volatile scenarios into calm and productive encounters. But this book is about more than talk--it's about making sure your customers are happy.
High-Impact Interview Questions
701 Behavior-Based Questions to Find the Right Person for Every Job
Wydawca:
Nelson Thomas
Before your next interview, learn the questions that will get you past the polished exteriors and rehearsed replies and help you discover what the applicant is actually like.
Quick Emotional Intelligence Activities for Busy Managers
50 Team Exercises That Get Results in Just 15 Minutes
Wydawca:
Nelson Thomas
This simple, easy-to-use book gives managers, supervisors, and team leaders activities to help their teams overcome emotional obstacles and become more effective. This practical, effective collecti...
Get Clients Now! (TM)
A 28-Day Marketing Program for Professionals, Consultants, and Coaches
Wydawca:
Nelson Thomas
Stop crossing your fingers and hoping your chosen marketing methods are landing with the right customers. Learn how to target your base today!
The Difference Maker
Making Your Attitude Your Greatest Asset
Wydawca:
Nelson Thomas
John Maxwell shows you how to overcome the five biggest attitude obstacles, he teaches the skills you need to make attitude your biggest asset. You'll learn not only how to develop an attitude that...
The Accidental Salesperson
How to Take Control of Your Sales Career and Earn the Respect and Income You Deserve
Wydawca:
Nelson Thomas
For those whose career as a salesperson chose them instead of the other way around, this road map provides the critical information you need to master the essentials and hit the ground running.
Secret Service
Hidden Systems That Deliver Unforgettable Customer Service
Wydawca:
Nelson Thomas
Exceptional customer service doesn't just happen---there are intentional, repetitive practices that companies known for their amazing customer service carry out. Secret Service reveals the hidden s...
Customer Service Training 101
Quick and Easy Techniques That Get Great Results
Wydawca:
Nelson Thomas
Don't let your customer interactions go astray. Develop the customer service skills necessary for the success of your company.
New Sales. Simplified.
The Essential Handbook for Prospecting and New Business Development
Wydawca:
Nelson Thomas
A must-read for sales reps, managers, and professional-services execs looking to do right by loyal customers--and profit from an influx of new accounts.
Discipline Without Punishment
The Proven Strategy That Turns Problem Employees into Superior Performers
Wydawca:
Nelson Thomas
This new edition of the bestselling Discipline Without Punishment has been updated to help a new generation of managers adopt a positive, proven method for getting problem employees back on track.
Developing the Leader Within You 2.0
Wydawca:
Nelson Thomas
In this thoroughly revised edition of his classic bestseller, John C. Maxwell reveals how to develop the vision, value, influence, and motivation required of successful leaders.
Leading at The Edge
Leadership Lessons from the Extraordinary Saga of Shackleton's Antarctic Expedition
Wydawca:
Nelson Thomas
The century-old harrowing adventure of a group of Antarctic explorers is an epic tale--and an even better lesson in leadership. Discover ten timeless tips for achieving success in the face of insur...
The FBI Career Guide
Inside Information on Getting Chosen for and Succeeding in One of the Toughest, Most Prestigious Jobs in the World
Wydawca:
Nelson Thomas
Bureau veteran Joe Koletar's The FBI Career Guide reveals insider tips and real-agent stories to spell out exactly what the FBI looks for and how to maximize your chances: the education path, netwo...
Znaleziono: 91 pozycji
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