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Znaleziono: 91 pozycji
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People Styles at Work...And Beyond
Making Bad Relationships Good and Good Relationships Be...
Autor:
Robert Bolton
Wydawca:
Nelson Thomas
Why is it so hard to work well with some people? Learn the key strengths and weakness of four different people styles and how better to understand and relate to them--both on the job and off.
Książka
Persuasive Business Proposals
Writing to Win More Customers, Clients, and Contracts
Autor:
Tom Sant
Wydawca:
Nelson Thomas
Companies are still producing confusing, unpersuasive business proposals--few of which result in new clients or contracts. Learn how to craft a powerful proposal that increases your sales success.
Książka
96 Great Interview Questions to Ask Before You Hire
Autor:
Paul Falcone
Wydawca:
Nelson Thomas
Learn how best to consistently hire the right people at the right time for the right role.
Książka
The 21 Indispensable Qualities of a Leader (International Edition)
Becoming the Person Others Will Want to Follow Itpe
Autor:
John C. Maxwell
Wydawca:
Nelson Thomas
Książka
The Customer Service Survival Kit
What to Say to Defuse Even the Worst Customer Situations
Autor:
Richard Gallagher
Wydawca:
Nelson Thomas
The right words can transform volatile scenarios into calm and productive encounters. But this book is about more than talk--it's about making sure your customers are happy.
Książka
High-Impact Interview Questions
701 Behavior-Based Questions to Find the Right Person f...
Autor:
Victoria Hoevemeyer
Wydawca:
Nelson Thomas
Before your next interview, learn the questions that will get you past the polished exteriors and rehearsed replies and help you discover what the applicant is actually like.
Książka
Quick Emotional Intelligence Activities for Busy Managers
50 Team Exercises That Get Results in Just 15 Minutes
Autor:
Adele Lynn
Wydawca:
Nelson Thomas
This simple, easy-to-use book gives managers, supervisors, and team leaders activities to help their teams overcome emotional obstacles and become more effective. This practical, effective collecti...
Książka
Get Clients Now! (TM)
A 28-Day Marketing Program for Professionals, Consultan...
Autor:
C. Hayden
Wydawca:
Nelson Thomas
Stop crossing your fingers and hoping your chosen marketing methods are landing with the right customers. Learn how to target your base today!
Książka
The Difference Maker
Making Your Attitude Your Greatest Asset
Autor:
John C. Maxwell
Wydawca:
Nelson Thomas
John Maxwell shows you how to overcome the five biggest attitude obstacles, he teaches the skills you need to make attitude your biggest asset. You'll learn not only how to develop an attitude that...
Książka
The Accidental Salesperson
How to Take Control of Your Sales Career and Earn the R...
Autor:
Chris Lytle
Wydawca:
Nelson Thomas
For those whose career as a salesperson chose them instead of the other way around, this road map provides the critical information you need to master the essentials and hit the ground running.
Książka
The Art of Closing the Sale (International Edition)
The Key to Making More Money Faster in the World of Pro...
Autor:
Tracy Brian
Wydawca:
Nelson Thomas
Książka
Secret Service
Hidden Systems That Deliver Unforgettable Customer Service
Autor:
John DiJulius
Wydawca:
Nelson Thomas
Exceptional customer service doesn't just happen---there are intentional, repetitive practices that companies known for their amazing customer service carry out. Secret Service reveals the hidden s...
Książka
Leadershift
The 11 Essential Changes Every Leader Must Embrace
Autor:
John Maxwell
Wydawca:
Nelson Thomas
Książka
Customer Service Training 101
Quick and Easy Techniques That Get Great Results
Autor:
Renee Evenson
Wydawca:
Nelson Thomas
Don't let your customer interactions go astray. Develop the customer service skills necessary for the success of your company.
Książka
Time Traps
Proven Strategies for Swamped Salespeople
Autor:
Todd Duncan
Wydawca:
Nelson Thomas
Książka
New Sales. Simplified.
The Essential Handbook for Prospecting and New Business...
Autor:
Mike Weinberg
Wydawca:
Nelson Thomas
A must-read for sales reps, managers, and professional-services execs looking to do right by loyal customers--and profit from an influx of new accounts.
Książka
Discipline Without Punishment
The Proven Strategy That Turns Problem Employees into S...
Autor:
Dick Grote
Wydawca:
Nelson Thomas
This new edition of the bestselling Discipline Without Punishment has been updated to help a new generation of managers adopt a positive, proven method for getting problem employees back on track.
Książka
Developing the Leader Within You 2.0
Autor:
John C. Maxwell
Wydawca:
Nelson Thomas
In this thoroughly revised edition of his classic bestseller, John C. Maxwell reveals how to develop the vision, value, influence, and motivation required of successful leaders.
Książka
Leading at The Edge
Leadership Lessons from the Extraordinary Saga of Shack...
Autor:
Dennis Perkins
Wydawca:
Nelson Thomas
The century-old harrowing adventure of a group of Antarctic explorers is an epic tale--and an even better lesson in leadership. Discover ten timeless tips for achieving success in the face of insur...
Książka
The FBI Career Guide
Inside Information on Getting Chosen for and Succeeding...
Autor:
Joseph Koletar
Wydawca:
Nelson Thomas
Bureau veteran Joe Koletar's The FBI Career Guide reveals insider tips and real-agent stories to spell out exactly what the FBI looks for and how to maximize your chances: the education path, netwo...
Książka
Znaleziono: 91 pozycji
Sortuj według:
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