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Znaleziono: 106 pozycji
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Secret Service
Hidden Systems That Deliver Unforgettable Customer Service
Wydawca:
Nelson Thomas
Exceptional customer service doesn't just happen---there are intentional, repetitive practices that companies known for their amazing customer service carry out. Secret Service reveals the hidden s...
Flawless Execution
Wydawca:
HarperCollins
Customer Service Training 101
Quick and Easy Techniques That Get Great Results
Wydawca:
Nelson Thomas
Don't let your customer interactions go astray. Develop the customer service skills necessary for the success of your company.
New Sales. Simplified.
The Essential Handbook for Prospecting and New Business Development
Wydawca:
Nelson Thomas
A must-read for sales reps, managers, and professional-services execs looking to do right by loyal customers--and profit from an influx of new accounts.
Discipline Without Punishment
The Proven Strategy That Turns Problem Employees into Superior Performers
Wydawca:
Nelson Thomas
This new edition of the bestselling Discipline Without Punishment has been updated to help a new generation of managers adopt a positive, proven method for getting problem employees back on track.
Developing the Leader Within You 2.0
Wydawca:
Nelson Thomas
In this thoroughly revised edition of his classic bestseller, John C. Maxwell reveals how to develop the vision, value, influence, and motivation required of successful leaders.
Leading at The Edge
Leadership Lessons from the Extraordinary Saga of Shackleton's Antarctic Expedition
Wydawca:
Nelson Thomas
The century-old harrowing adventure of a group of Antarctic explorers is an epic tale--and an even better lesson in leadership. Discover ten timeless tips for achieving success in the face of insur...
The FBI Career Guide
Inside Information on Getting Chosen for and Succeeding in One of the Toughest, Most Prestigious Jobs in the World
Wydawca:
Nelson Thomas
Bureau veteran Joe Koletar's The FBI Career Guide reveals insider tips and real-agent stories to spell out exactly what the FBI looks for and how to maximize your chances: the education path, netwo...
Supply Chain Excellence
A Handbook for Dramatic Improvement Using the SCOR Model
Wydawca:
Nelson Thomas
Companies are struggling to streamline their production process across constantly evolving departments. Discover the rigorous Supply Chain Operation Reference (SCOR) model for achieving the highest...
The Essentials of Finance and Accounting for Nonfinancial Managers
Wydawca:
Nelson Thomas
Frustrated by financial statements? Dread the budget process? Help has arrived!
Bringing Sustainability to the Ground Level
Competing Demands in the Yellowstone River Valley
Wydawca:
Business Expert Press
With the Yellowstone River Valley of Montana as its setting, this book introduces readers to sustainability issues, theory, and science.Sustainability offers a vision for business ...
Be a Party Plan Superstar
Build a $100,000-a-Year Direct Selling Business from Home
Wydawca:
Nelson Thomas
For anyone seeking a new source of income through direct sales, this inspiring hands-on manual explains step by step how to transition from selling to friends and family to building a profitable bu...
a Combo Prospecting
The Powerful One-Two Punch That Fills Your Pipeline and Wins Sales
Wydawca:
Nelson Thomas
Discover the potent business playbook that will pack your pipeline and turn you into a selling champ!
Be a Recruiting Superstar
The Fast Track to Network Marketing Millions
Wydawca:
Nelson Thomas
Written by a true network marketing superstar, Be a Recruiting Superstar reveals a proven, innovative approach to recruiting that gets results fast. This how-to guide gives network marketers the ne...
Black Faces in White Places
10 Game-Changing Strategies to Achieve Success and Find Greatness
Wydawca:
Nelson Thomas
How African-American professionals can combine their personal strengths with the wisdom of others and plant the seeds of a positive and lasting legacy in the workplace.
Project Management and Leadership Challenges, Volume II
Understanding Human Factors And Workplace Environment
Wydawca:
Business Expert Press
Project management endeavor is a change management process requiring all stakeholders to engage and satisfy human aspects about their experience of workplace change. The goal is to help all concern...
New Market Wizards, The
Wydawca:
HarperCollins
Znaleziono: 106 pozycji
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