Prepare for your SIAM™ Foundation exam and understand how SIAM can benefit your organization!SIAM (service integration and management) is an evolution of how to apply a framework for in...
ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors. The latest evolution of the framework - ITIL 4 -...
The studies in the organizational and work area are approached in the light of the globalization discourse and the process in the world of work and how the changes that have occurred in this contex...