Managing Organizational Change: Tools to Help Your Team Through Change
Managing Organizational Change will provide mangers and leaders with the tools and techniques to lead in a changing environme...
Strategic Performance Consulting: Develop a Proactive Approach Towards Learning Needs AnalysisStrategic Performance Consulting will provide you with key strategies to assist trainers, educators ...
Wherever parties with different interests and perceptions depend on each other for results, negotiation matters. Most executives know the basics of negotiation, however high stakes and the pressure...
Negotiating for Success: The Process and Tools for Win/Win
Negotiating for Success combines self-study with realistic workplace activities to develop skills in successful negotiating. This Learni...
High Performance Learning is written for managers and training professionals.
For managers, High Performance Learning will assist you in ensuring that your team gets the most out of internal and e...
Debrief and Feedback Strategies: A Trainer's Toolkit for Maximizing Learning Activities
Debrief and Feedback Strategies combines self-study with real workplace activities to develop skills in deli...
The Effective Leader will guide managers and leaders at all levels towards maximizing your effectiveness as a leader in the workplace. By demystifying the key concepts of communication, team buildi...
Persuasive Presentation Skills: Create, Prepare and Design with ConfidencePersuasive Presentation Skills combines self-study with realistic workplace activities to provide presenters with the ke...
Recruiting for Results: Secrets of Selecting the Right Person for the Job
Recruiting for Results combines self-study with realistic workplace activities to provide managers with the key skills and...
Listen and Be Listened To combines self-study with realistic workplace activities to provide you with the key skills and techniques of effective and enhanced listening. You will learn to build more...
Creative Business Thinking: Developing the Skills for Thinking Outside the BoxCreative Business Thinking includes a library of brilliant creativity tools, fun activities, and challenging busines...
Customer Service Excellence is a mini-training program in a book designed for customer service professionals, customer service representatives, sales people and business professionals.Customer S...
Understanding Relationship Selling: How to Build Customer's Rapport, Respect and Trust
Understanding Relationship Selling combines self-study with realistic workplace activities to develop skills ...
Strategic Training Management combines self-study with workplace activities to develop skills in effectively leading the training team to deliver organizational goals. It will guide you in evalu...
Successful Project Management: A Step-by-Step Toolkit for Project Success
Successful Project Management explores effective strategies to planning and implementing projects within your organization...
Effective Time Management: Clear the Clutter and Focus on What's Important
Effective Time Management combines self-study with realistic workplace activities to provide the key skills and techniqu...
Confident Facilitation Skills: Tools and Techniques for the Professional Facilitator
Confident Facilitation Skills combines self-study with realistic workplace activities to provide you with the k...
Customers are interested in products and services that fulfill their needs and wants. If a customer doesn't have a perceived need or want then it is unlikely that they will buy. As an experienced s...